If you’ve ended up with a Windows license and you’re using a Mac, you need to contact the sales team and have them correct it. In the case of this thread, you can tell which type of license you have based on if it ends with W for Windows or ends with m for Mac. Regarding your license type, we have a great Knowledge Center troubleshooter clarifying if you’ve got yourself a Windows license or a Mac or if you have other problems here: SketchUp Licensing Troubleshooter | SketchUp Help SketchUp for OS X will have a Serial Number and Key.įor all intents and purposes, an Authorization Number is a Key and you may bump into one where you’re expecting another. SketchUp for Windows will have a Serial Number and Authorization Number. I haven’t checked email yet but wanted to chime in here since it’s a pretty universal answer…
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